11/3/2022 0 Comments More tts voices for act in ffxivUnlike all the other RTC-Bot gateways I have reviewed, the Voice.AI Gateway is a managed service. ![]() #More tts voices for act in ffxiv software#I am not sure if this works in conjunction with the AI capabilities, but SBC typically have excellent high availability options, with the ability to keep a call connected even in the face of a catastrophic software failure. It can be used to connect with older Enterprise and Contact Center SIP infrastructure in addition to modern SIP trunks for inbound and outbound calling. The SBC-core of the Voice.AI gateway means it has many telephony connectivity options for SIP networks and some WebRTC-based devices. This is what AudioCodes has done with AI-based speech and bot services. Since SBCs are essentially a gateway device, it is somewhat natural to expand on the number of things that can be connected to the gateway. They help to mediate signaling differences, even within a standard protocol like SIP, and help with media conversion where needed. Prior to some of the technologies that have now become standard with WebRTC, they also helped to deal with some of the firewall and NAT traversal issues and still do for most SIP networks. Session Border Controllers act as traffic controllers and transformers for VoIP traffic. If you haven’t dealt with VoIP infrastructure that’s probably a new term. Telephony InfrastructureĪudioCodes Voice.AI Gateway is based on its Session Border Controller (SBC) product. Notably, it is offered as a managed service that is designed to connect to a wide variety of existing telephony networks and interfaces with speech and bot APIs from various cloud providers. cogint.ai verified Azure Text-to-Speech, Google Text-to-Speech, Dialogflow, and AWS Polly in this review. You can see some of the differences in the marketing image from their product page below:ĭiagram provided by AudioCodes. ![]() The AudioCodes Voice.AI gateway has some unique qualities compared to other RTC-bot gateway solutions on the market. Instead of connecting disparate network technologies, this time they are connecting to various AI platforms for speech processing and bot interaction. AudioCodes was one of the first VoIP gateway infrastructure vendors more than 20 years ago and the Voice.AI gateway continues this gateway tradition. If you want to connect a voicebot to a phone network, then you need an RTC-Bot Gateway. This post is a review of another voicebot telephony connectivity option - the Voice.AI Gateway from AudioCodes. My last several posts have looked at the use of voice-enabled bots – aka voicebots – for use in Interactive Voice Response (IVR) and other telephony applications.
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